THE BUSINESS END OF THINGS

Policies, Privacy, Copyright, Etc.

RESERVING YOUR SESSION

Your session fee serves as a retainer of service and is due within three days of scheduling. Payment of the retainer is the final step in reserving your session. For your convenience, Bella Boudoir will accept cash, personal checks and most major credit cards online via Paypal or by phone.

Sessions booked and not retained will be cancelled by default and your chosen date and time will be offered to other clients unless other arrangements have been made.

SESSION AGREEMENT

If you booked your session online you may skip this section.

In an effort to be as green as possible, our session agreement is now online. The link has been provided to you via e-mail. Please read the session agreement thoroughly as I believe that clear communication is vital to the success of our relationship and the services I am to provide. The session agreement also outlines the business policies of Bella Boudoir. Please complete the session agreement to the best of your abilities and submit at your earliest convenience.

RESCHEDULING POLICY

I would share your disappointment if it were to become necessary to cancel or postpone your session and please know that it is my goal to be flexible in my rescheduling policies however, these policies are necessary to deter casual and last-minute cancellations.

Should you find it necessary to reschedule your session, the following conditions apply:

Sessions rescheduled prior to 96 hours of your reserved session your retainer will be transferred to a new session date without penalty.
Sessions rescheduled within 96 hours of your reserved session your retainer will be transferred to a new session date less $75.00 inconvenience fee.

Should you find it necessary to cancel your session, the following conditions apply:

Sessions cancelled prior to 96 hours of your reserved session your retainer will be transferred to a credit issued by Bella Boudoir. Credit expires one year to the date of your originally scheduled session. Credit is transferable if requested in writing.

Sessions cancelled within 96 hours of your reserved session the retainer will be considered forfeit.

Exceptions to the non-refundable retainer policy:

If Bella Boudoir cannot perform your reserved session due to fire or other casualty, strike, act of God, or other cause beyond the control of Bella Boudoir, or due to illness or emergency, then Bella Boudoir shall return the session retainer.

All communications regarding your reserved session must be made in writing. Email is considered an acceptable form of writing.

Unacceptable forms of communication include text messaging or messaging via social networks.

Please email any correspondence regarding your session to petra@kansascityboudoirphotography.com

DELIVERY AND TERMS

Most products are completed and ready for delivery within 7-10 days of order completion. Exceptions may include customized albums. Due to the customized nature of these products, payment is due upon ordering and orders are not processed until full payment is received.

ARCHIVAL POLICY

Any unordered images are archived for 60 days and additional orders may be placed at any time within that time period.

YOUR SATISFACTION

Bella Boudoir believes in relationships, trust and integrity. With a long term relationship in mind, please be assured that your complete satisfaction is my priority. Upon initial inspection, should your customized product contain defects, we will gladly reprint at no additional charge to you.

Bella Boudoir cannot warrant the longevity in quality of any digital media or files delivered. The client bears the sole responsibility for backing up, archiving and maintaining the integrity of the files. Due to the very nature of digital media, refunds are not available with this purchase.

Your privacy is held in the highest regard as I believe that the portraits we create are private by their very nature. Please be assured that I will not publish the images captured at your session for marketing or purposes of self-promotion without your written permission. Without consent, your images will only been seen by those necessary to produce your ordered products.

Client-Photographer Confidentiality Agreements are available upon your request.

Bella Boudoir exclusively utilizes the services of professional labs to safeguard the privacy and quality of your commissioned portraits.

Bella Boudoir maintains free creative license with regards to the artistry, retouching style and composition of images.

As stated in federal law, Bella Boudoir retains copyright to all images captured at your session. If a Digital Collection is chosen as part of your purchase, Bella Boudoir grants the Client unlimited reproduction for personal use. Personal use does not include the sale or publication of images without the written consent of myself as the owner of Bella Boudoir. It is therefore unlawful to reproduce the work of Bella Boudoir without written consent.

Please respect my livelihood and the care and attention paid to each of your images by adhering to copyright law. Scanned images or images captured by screen shot are both illegal and a degradation of my work and reputation.